About Us
Building Knowledge Processes for Growth
Empower your organisation with strategic knowledge management and expert collection cataloguing systems built for long-term growth.
Who We Are
Founded by Principal Pam Millist, Know How Strategies helps cultural institutions and businesses capture, structure, and safeguard their intellectual capital. We eliminate information silos to preserve legacy knowledge across Victoria.
With a strong background in information management and technology, we bring together our expertise in library science and computer technology, along with extensive leadership experience in both corporate and heritage environments.
Our Team
Pam Millist
Principal Consultant & Knowledge Strategist
Pam brings over 15 years of experience leading knowledge management initiatives at Accenture, Telstra, and Maxus. Today, she specialises in training historical societies to migrate, digitise, and manage their vital collections using Victorian Collections knowledge of Inmagic software and other proprietary organising software.
What We Do and Offer
We transform complex artifacts into accessible assets for museums, galleries, and growing businesses through:
Comprehensive Information & Knowledge Audits
Database Development & Consultancy
Collection Cataloguing & Digitisation
Strategic Business & Competitive Intelligence
Hands-on System & Staff Training
Why Choose Us
We provide a unique combination of expert skills, high-quality standards, and smart business insights. Our practical training equips your team to effectively manage and maintain the accuracy and value of your collection.
Our mission is to support organisations that prioritise culture and development in organising, protecting, and sharing their important information. We want to ensure their legacies are easy to find, accessible to everyone, and truly meaningful.